Shipping & Delivery
We weave each order with care and ship it to you with the same attention to detail. Here's everything you need to know about receiving your tapestry.
Shipping Rates
- Free Shipping: All orders over $75 ship free within the United States, Canada, UK, and Australia.
- Standard Shipping: $12 flat rate for orders under $75.
- International Shipping: Calculated at checkout based on destination.
Processing Time
Each tapestry is carefully inspected and packaged before shipping. Please allow 1-2 business days for order processing.
Delivery Times
- United States: 5-10 business days
- Canada: 7-12 business days
- United Kingdom: 7-14 business days
- Australia: 10-16 business days
- Europe: 7-14 business days
- Rest of World: 14-21 business days
Care Instructions
To ensure your tapestry remains beautiful for years to come:
- Dust regularly with a soft, dry cloth or use a low-suction vacuum with brush attachment
- Avoid direct sunlight to prevent fading
- If needed, spot clean with mild soap and cold water
- Do not machine wash or dry clean
- Store rolled (not folded) if not in use
Tracking Your Order
Once your order ships, you'll receive an email with tracking information. You can use this to follow your tapestry's journey to your home.
Questions?
If you have any questions about shipping or need to update your delivery address, please contact us as soon as possible.